Mediation Services

Mediating disputes involving but not limited to:

Disputes among coworkers Disputes among managers Interdepartmental disputes Company/customer disputes Employer/employee disputes Complaints of unfair treatment

Interpersonal conflict between organizational members Disputes among church leaders and members Family business disputes Family issues

Customized Conflict Resolution Systems for the Workplace

• Peer mediation program
• External mediation services
• Ombudsperson/Facilitator/Conflict Coach (internal or external)
• Assessing the financial cost of conflict
• Assessing the sources of organizational conflict

Training

• Mediation
• Communication skills
• Negotiation Skills
• Understanding and managing conflict effectively

Conflict Resolution Coaching

Personal or team learning experience directed toward:

Understanding the major causes of workplace conflict Preventing and resolving conflict Examining current approaches to conflict (both individual and company wide) Improving communication and negotiation skills Improving working relationships Improving quality of life in the workplace

"The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers"
- M. Scott Peck