Workplace/Employment Mediation                                        

The research findings are clear - unmanaged and/or poorly managed conflict in the workplace contributes to high turnover, poor performance, low morale, destructive and costly litigation, and reduced profitability, to name a few.

Learn more about the effects of unmanaged conflict by clicking here


When conflict rises to the level whereby a resolution is necessary, mediation is a sensible option. It's a viable alternative to expensive, destructive, and prolonged litigation. Mediation is not a win-lose situation, but rather it's about cooperation, accommodation, and mutual respect. Mediation is a self-empowering process, which allows parties to create their own solutions rather than have them imposed on them by a judge or arbitrator.

An important benefit to using mediation is that it allows for restoring relationships when desired and/or necessary; and when preferred it allows for the termination of relationships in an amicable manner.

The good news is that most employment disputes are appropriate for mediation and a high percentage reach agreement.

You may be wondering...

Is it costly to use a professional mediator?

Not when you consider the cost of litigation whereby parties are each paying an attorney. With mediation, the parties can split the mediator's fees any way they choose. Employers typically pay 100% of the fees for employment related disputes. There are further savings because unlike long drawn out court proceedings, disputes can often times be settled in a day. There are other cost considerations as well. 

Why use an external mediator when we have trained internal mediators?

Quite often employees prefer an external mediator - they simply are not comfortable using a mediator who is a company employee. Internal mediators may be appropriate for certain situations; however providing employees with a choice in the matter goes a long way toward fostering good employer-employee relations.

How do we begin?

Simply call Better Conflict Solutions and let us know you are interested in scheduling a mediation. If requested, we will then contact the other person and explain the mediation process and ask if he/she is willing to participate. After both parties have agreed to participate we will schedule the mediation and give all parties written information about fees, guidelines, and tips for preparing for mediation.

• Employer/Employee disputes
• Disputes among coworkers
• Disputes among managers/key personnel
• Disputes between business partners
• Interdepartmental disputes
• Company/Customer disputes
• Complaints of unfair treatment

Click here for additional information about mediation or frequently asked questions

“People join companies, and they leave managers”

~ Marcus Buckingham