Meet Terry, mediator, family mediator, divorce mediator, workplace mediation, employment mediation, resolving conflict, Workplace Training, Peacemaker Ministries, Association for Christian Counselors

Better Conflict Solutions
Mediation and Conflict Management Services

Terry Sutter, M.A. 602.283.9887

Hello and thank you for visiting my website!

My educational background and experience is in Industrial/Organizational psychology. I/O psychology is a sub-field of social psychology and its focus is on behavior in the workplace and scientific solutions to human problems in the workplace. This field of study also encompasses organizational development, employment practices (e.g., selection and appraisal), training and development, and group dynamics. One area of my expertise is in conflict resolution in the workplace, specifically conflict and its effects on organizational performance and quality of life in the workplace.

In addition to my psychology degrees I have received training in family and divorce mediation. I find it rewarding helping families peacefully and constructively work through the difficult processes involving divorce, separation, parenting plans, parenting disputes (both pre and post divorce), and a variety of family relationship issues.

Regarding mediation, I believe that mediation is an efficient and effective means for resolving most conflict and disputes. I understand that being involved in a dispute can be very stressful and disruptive to one's life. I enjoy having the privilege of helping people resolve their disputes so that they can put the matter behind them and move forward with their lives

Relevant training and experience include:

Master's degree in Industrial/Organizational psychology, University of West Florida
Bachelor's degree in psychology, Arizona State University, West
Family/Divorce Mediation Certification through the American Association for Christian Counselors
Conflict Coaching training through Peacemakers Ministries
Nonviolent Communication training with Dr. Marshall Rosenberg (www.CNVC.org)

Mediator Panelist for:
    Arizona Attorney General's Office - Civil Rights Division
    American Arbitration Association
    Equal Employment Opportunity Commission - Federal Sector (former)
    Cornell University - Scheinman Institute on Conflict Resolution
    Arizona Department of Education
    Maricopa County Superior Courts - Justice Courts (former)

Arbitrator/Mediator Panelist for:
    The Phoenix Better Business Bureau

Member of the Maricopa County Superior Court - Family Court Mediator Roster

Extensive training in mediation and negotiation, including training at the esteemed Straus Institute for Dispute Resolution at Pepperdine University's School of Law,Cornell University's Institute on Conflict Resolution, Peacemaker Ministries, Nonviolent Communication, Dr. Marshall Rosenberg, and the American Association for Christian Counselors.

“There is a wonderful mythical law of nature that the three things we crave most in life – happiness, freedom, and peace of mind – are always attained by giving them to someone else” ~ Peyton Conway March (US General – World War I )

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